Reynand Wu
- Guest Experience Tech
- September 8, 2026
- 13 views
Beyond the Lobby: Why Parking is the New Frontier of Guest Experience
When hoteliers conduct a "service audit," their checklists are typically dominated by the tactile and the aesthetic: the thread count of the linens, the speed of the Wi-Fi, the plating…
Jia Lissa
- Guest Experience Tech
- August 6, 2026
- 41 views
The First and Last Impression: Why Parking Is the New Frontier of Guest Experience
When hoteliers architect the guest journey, their focus is often fixated on the "high-touch" elements: the thread count of the linens, the ambiance of the lobby, the culinary innovation in…
Rifan Muazin
- Hotel Inventory Management
- November 18, 2024
- 64 views
From Parking Provider to Experience Partner: Towne Rebrands and Launches Nexity to Revolutionize Hotel Operations
In an industry where the first and last impressions of a guest are increasingly defined by the transition from the curb to the lobby, Towne Park has signaled a major…
