From the Front Desk to the Boardroom: How Amanda Voss Built an Empire on the Las Vegas Strip

In the high-stakes world of Las Vegas hospitality, where the neon lights never dim and the competitive landscape shifts as rapidly as the desert winds, few figures command the same…

From Intern to President: Michelle Woodley’s Blueprint for Modern Hospitality Leadership

In the high-stakes world of global travel, where technology and personal connection collide, few leaders have navigated the evolution of the industry as effectively as Michelle Woodley. Currently serving as…

Beyond the Top Line: The Paradigm Shift Toward Total Hotel Profitability

In the competitive landscape of modern hospitality, the traditional metrics of success are undergoing a fundamental transformation. For decades, the industry has operated under the mantra of "Revenue Management," a…

The Search for Visionary Leadership: HSMAI Launches Global Hunt for New President & CEO

The Hospitality Sales and Marketing Association International (HSMAI), the preeminent global organization representing the intersection of hotel sales, marketing, and revenue optimization, has officially announced a search for its next…

Shaping the Future of Travel: HSMAI Calls for AI Pioneers for Fall 2024 Curate

In an era defined by rapid technological disruption, the hospitality and tourism sectors are finding themselves at a critical crossroads. As Artificial Intelligence (AI) transitions from a buzzword to a…

Navigating the New Frontier: Hospitality Leaders Decode the Future of Commercial Strategy in Asia Pacific

SINGAPORE | May 30, 2025 — As the Asia Pacific hospitality sector navigates a complex tapestry of geopolitical shifts, technological disruption, and evolving consumer behaviors, the Hospitality Sales and Marketing…

Resilience by Design: Why Documentation is the Bedrock of Hospitality Business Interruption Recovery

The One-Minute Takeaway In the high-stakes world of hospitality, business continuity is not a luxury—it is a survival mandate. As Business Interruption (BI) claims rise in frequency and complexity, operators…

Bridging the Gap: HSMAI Calls for AI Pioneers at Fall 2024 Curate Forum

The hospitality and tourism industries stand at a critical inflection point. As artificial intelligence transitions from a futuristic concept to an operational necessity, the challenge for industry leaders is no…

Silent Danger in the Infrastructure: Addressing the Growing Threat of Legionnaires’ Disease in the Workplace

As the summer heat intensifies across the United States, a quiet but deadly menace is once again making headlines. A burgeoning outbreak of Legionnaires’ disease on Manhattan’s Upper East Side…

Navigating the New Frontier: HSMAI Roundtable Charts the Future of Hospitality in Asia Pacific

SINGAPORE – May 30, 2025 — As the hospitality industry grapples with a post-pandemic reality defined by rapid technological shifts and unpredictable macroeconomic currents, the Hotel Sales and Marketing Association…